Workflow automation refers to the use of software tools to automate repetitive tasks and business processes that were previously done manually. By streamlining these activities, organizations can increase efficiency, reduce human error, and free up employees to focus on more strategic work. Workflow automation is commonly used in areas like cybersecurity, finance, HR, and customer service to ensure tasks are completed consistently and on time. It often involves setting up rules or triggers so that specific actions happen automatically, such as sending alerts, updating records, or assigning tasks, making operations smoother and more reliable.