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WIKICROOK

Co-design

a process where users and designers shape a service together during development.

Co-design is a development method where users, designers, and often security teams shape a service together from early planning through testing. In cyber security, it matters because many failures are not caused by weak code alone, but by systems that are hard to understand, easy to misuse, or impossible to use safely under pressure. When the people who rely on a tool help design it, teams can spot confusing login flows, unsafe default settings, and workflows that encourage risky shortcuts.

In real defenses, co-design appears in user testing for MFA prompts, password reset flows, access controls, incident-reporting portals, and public digital services. It helps reduce phishing exposure by making security actions clearer and less disruptive. Attackers benefit when security is bolted on late, because frustrated users may bypass controls or accept spoofed requests. Co-design closes that gap by aligning usability with protection, so security measures are more likely to be followed instead of worked around.

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