Victim support is the assistance given to an organization after a cyber incident, during containment, recovery, and investigation. It can include help with evidence preservation, log collection, malware triage, forensic analysis, incident coordination, and guidance on reporting or legal obligations.
This matters because fast, well-structured support can reduce damage and improve the chance of identifying how an attack happened. In real intrusions, victims may need to share indicators of compromise, timelines, and infrastructure details with trusted responders or investigators. Good support also helps organizations decide what to isolate, what to restore, and what to document so the attack can be analyzed without destroying evidence. Strong victim support builds trust, making companies more willing to report incidents early and cooperate with defense efforts.